Disabled Facilities and Special Assistance at Belfast International Airport

Travellers with disabilities or reduced mobility requiring special help and assistance should contact the airline they are flying with 48 hours before departure to arrange aid.

Disabled facilities include:

  • Dedicated special assistance team
  • Induction loop at the information desk
  • Wheelchair accessible doors
  • Fully equipped disabled toilet facilities
  • Free wheelchairs for use at the airport
  • Disabled parking bays
  • Ambulift
  • Helplines

Special Assistance desk - OCS

Passengers with reduced mobility who require special assistance are advised to contact OCS, the service provider at Belfast Airport, on 028 9448 4957 or by email at ocs@bfs.aero. The OCS help desk is located on the left side of the check-in hall. The OCS team will provide wheelchairs if required and will assist you through the airport and to your aircraft. They will also assist you with your luggage.


Helplines are located throughout Belfast Airport and can be identified by yellow signage.

Car Parking for travellers with disabilities at Belfast International Airport

Designated Blue Badge bays are available within the car parks and help buttons are situated at entrances, pay stations and exits. Wheelchair accessible buses are provided from the Long Stay Car Park to the terminal building. Blue Badge holders are entitled to a discounted rate in the short stay car park.

Assistance dogs

Guide and hearing dogs are permitted at Belfast International Airport within the terminal buildings.

Click here to read the full PRM Special Assistance Guide covering all major UK airports.