London Heathrow Airport Essential Travel Guide

Getting to and from London Heathrow Airport

By Train

The Heathrow Express provides a fast service from central London with a journey time of 15 minutes. You can also travel using the underground service using the Piccadilly line to each of the airport terminals.

By Bus and Coach

Heathrow Airport's central bus station is situated between Terminals 1 and 3 and is open 24 hours a day. National Express provides services between Heathrow Airport to a large number of UK destinations, contact them on +44 (0)871 781 8181 for further information. Local bus services operate between Heathrow Airport and a wide range of destinations; contact TFL on 020 7222 1234 for timetable information and ticket prices.


Railair services are available between Heathrow Airport and Reading, Woking, Feltham and Watford Junction train stations.

By Taxi

A taxi rank is situated outside each of the terminals at Heathrow Airport.

By Car or Motorbike

Heathrow Airport is situated fifteen miles away from central London and in close proximity to the M4 and M25 motorways. If you are using a satellite navigation system the postcodes to use are as follows:
  • Terminal 3: TW6 1QG
  • Terminal 1: TW6 1AP
  • Terminal 4: TW6 3XA
  • Terminal 4: TW6 2GA
Click here for Heathrow parking companies.

Heathrow Airport flight information

To find out which terminal your flight departs from or arrives at go to

Disabled facilities at London Heathrow Airport include

  • Dedicated special assistance team
  • Wheelchair accessible telephones
  • A reserved seating area at check-in
  • Seating areas throughout the airport allocated for Travellers with special needs
  • Disabled toilet facilities
  • Help Points Free
  • Free wheelchairs for use in the terminal
  • Ambulift
  • Induction loops
Help points at Heathrow Airport are colour coded green and feature two telephones and a location map, one for calling a Skycap porter and the other for Travellers requiring special assistance. These help point's area located in the car parks, terminal forecourts within the terminals themselves at baggage reclaim.

You can Pre-book special assistance with Skycaps at Heathrow Airport by calling +44 (0) 202 8745 6011 or +44 (0) 202 8745 5727.

Travelling with babies and young children

You can pre-order infant formula milk for collection after security at Heathrow Airport by emailing Essentials such as baby food, nappies and milk are available for purchase at Boots pharmacy and there are a wide range of shops selling toys, puzzles and games to keep your children entertained. Baby changing facilities are provided at each terminal, both before and after security.

The majority of eateries at Heathrow Airport provide children's menus and highchairs. For a small fee the 4Deck located at Terminal 4 can keep children entertained with interactive toys and games for pre-school children along with complementary refreshments.

Airport Information

Lost Property

You can call the main switchboard at Heathrow Airport using 0844 335 1801. For a list of important contacts go to

For lost property enquires at Heathrow Airport contact 0844 824 3115 or email For lost baggage on the aircraft you are advised to contact your airline directly.

Changing money at the airport

Travelex, American Express and Thomas Cook provide foreign currency exchange offices in each terminal of Heathrow Airport, both before and after security and in the arrivals hall. There are forty bureaux de change offices situated at Heathrow Airport.