Disabled Facilities and Special Assistance at Durham Tees Valley Airport

Travellers with disabilities or reduced mobility requiring special help and assistance should contact the airline they are flying with 48 hours before departure to arrange aid.

Disabled facilities include:

  • Special Assistance
  • Induction loops
  • Wheelchair accessible doors
  • Fully equipped disabled toilet facilities
  • Wheelchair accessible phones
  • Special Assistance seating area
  • Help Points
  • Free wheelchairs for use at the airport
  • Ambulift

Special Assistance

Passengers with reduced mobility who require special assistance are advised to contact a member of staff upon arrival at Durham Tees Valley Airport, either by calling Gate Aviation on 01325 331072 or at the designated desk. Assistance will be provided by trained staff, from the collection point to check-in, staff will assist with baggage and through security and to boarding the aircraft with lift-on if required. This service is also available to arriving passengers.

Car parking for travellers with disabilities at Durham Tees Valley Airport

Designated Blue Badge parking bays are available close to the airport terminal in the Park and Stay car park. Passengers are advised to contact a member of staff to request assistance from their vehicle into the terminal building by using the help point button.

Click here to read the full PRM Special Assistance Guide covering all major UK airports.