Disabled Facilities and Special Assistance at Liverpool John Lennon Airport

Travellers with disabilities or reduced mobility requiring special help and assistance should contact the airline they are flying with 48 hours before departure to arrange aid.

Disabled facilities include:

  • Dedicated Special Assistance team
  • Induction loops at customer service, check-in desks and telephones
  • Wheelchair accessible doors
  • Fully equipped disabled toilet facilities
  • Wheelchair accessible phones
  • Reserved Special Assistance seating areas
  • Ambulift

Special Assistance Services

Travellers requiring assistance at Liverpool Airport are advised to contact PRMS, who will provide special assistance services to support disabled passengers and persons with reduced mobility. Wheelchairs are available and you are advised to request this when booking your trip with the airline.

The PRMS team will assist with lifting baggage and mobility equipment, assistance from the collection point to the check-in area and then to the aircraft. Ambulift and scissor lifts are available to lift passengers to the aircraft door. These services are also available to arriving passengers if required.

For further information for disabled passenger and persons of reduced mobility call 0871 521 8484 and choose option 6.

Car Parking for people with disabilities at Liverpool John Lennon Airport

The accessible parking bays, for blue-badge holders, are located close to the terminal, in the Short Stay (Multi-Storey) Car Park, Long Stay 1 Car Park, the drop-off area adjacent to the multi-storey car park and the Premium Car Park.

Click here to read the full PRM Special Assistance Guide covering all major UK airports.