Disabled Facilities and Special Assistance at Newcastle Airport

Travellers with disabilities or reduced mobility requiring special help and assistance should contact the airline they are flying with 48 hours before departure to arrange aid.

Disabled facilities include:

  • Dedicated Special Assistance team
  • Induction loops
  • Wheelchair accessible doors
  • Fully equipped disabled toilet facilities
  • Wheelchair accessible payphones
  • Special Assistance seating areas
  • Free wheelchairs for use at the airport
  • Disabled parking bays

Special Assistance

Travellers can request wheelchair assistance in advance, for help with checking-in and through the terminal to the aircraft. The airside operations team will assist disabled passengers through security and help with baggage. These services are also available for passengers arriving into Newcastle Airport.

Car Parking for people with disabilities at Newcastle Airport

Assistance points are available in the disabled parking bays in both the Express Car Park and the Short Stay Car Park. Wheelchair accessible courtesy buses are provided to transport passengers immediately outside the terminal building.

Assistance Dogs

Registered assistance dogs are permitted at Newcastle Airport.

Click here to read the full PRM Special Assistance Guide covering all major UK airports.