Disabled Facilities and Special Assistance at Norwich Airport

Travellers with disabilities or reduced mobility requiring special help and assistance should contact the airline they are flying with 48 hours before departure to arrange aid.

Disabled facilities include:

  • Special Assistance team
  • Induction loops at the information desk
  • Wheelchair accessible doors
  • Fully equipped disabled toilet facilities
  • Free wheelchairs for use at the airport
  • Disabled parking bays
  • Reserved waiting areas

Special Assistance

Travellers with disabilities are advised to contact the PRM (Passengers with Reduced Mobility) Desk on 01603 420672 to discuss your needs and to arrange special assistance, or email prmservices@norwichinternational.com. Staff will assist you from the car park and into the terminal building at Norwich Airport, and through to check out and boarding the aircraft using specialised equipment.

Car Parking for travellers with disabilities at Norwich Airport

Designated Blue Badge bays are available within the Short Stay Car Park, within close proximity to the terminal building. Passengers are advised contact a member of PRM staff to request assistance with wheelchairs or luggage.

Assistance dogs

Guide and hearing dogs are permitted at Norwich Airport within the terminal buildings and outward flights. Passengers are advised that assistance dogs are not permitted for inbound flights.

Click here to read the full PRM Special Assistance Guide covering all major UK airports.